TheFrameCase

TheFrameCase Satisfaction Guarantee

Free Returns

If you're not completely satisfied with your purchase, you can return it within 30 days of the delivery date.

Exchanges

If you'd prefer an exchange rather than a refund, just let us know! We'll be happy to send you a replacement item, subject to availability.

Fast Customer Support

Our team is available Monday to Friday from 9 AM to 5 PM. We look forward to assisting you!

FAQ

How Does TheFrameCase Work?

TheFrameCase is equipped with a small eInk screen. Unlike traditional screens, eInk displays are made up of millions of tiny microcapsules filled with black and white particles that respond to electrical charges, creating a high-contrast image that is easy on the eyes and visible even in bright sunlight.

Will TheFrameCase Drain my Battery?

One of the biggest advantages of eInk technology is its extremely low power consumption. eInk screens only use power when changing the display image. Once the image is set, it doesn't require any power to maintain, which means your phone case’s battery will last a long time.

Will TheFrameCase Still Protect my Phone?

Despite having an eInk display, these phone cases are designed to be durable and provide excellent protection for your phone. They are made with high-quality materials that safeguard your phone against drops and scratches while still allowing you to express yourself.

How Do I Change the Picture on TheFrameCase?

Simply download the companion app, connect your phone to the case via Bluetooth, and start customizing. The app will guide you through selecting or uploading images, which are then instantly displayed on your eInk phone case.

Will TheFrameCase Picture Quality Fade?

TheFrameCase eInk image will stay vivid and stable for as long as you want it to, and you can change it whenever you like without worrying about it fading.

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support@TheFrameCase.com